We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird stopped downloading my e-mail

  • 3 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van abrucewebb

abrucewebb
abrucewebb
more options

I noticed yesterday that Thunderbird wouldn't download my e-mail. It says it is connected to my e-mail server, but it doesn't download the e-mail. I can send e-mail. I tested this and got the test e-mail in Mail Washer. Mail Washer downloads them just fine from the server. I also got it in my webmail. You can see in the attached screenshot that it says that it is connected to the server. Looks like the image won't load.

I need to get this fixed and appreciate any help you can offer.

I noticed yesterday that Thunderbird wouldn't download my e-mail. It says it is connected to my e-mail server, but it doesn't download the e-mail. I can send e-mail. I tested this and got the test e-mail in Mail Washer. Mail Washer downloads them just fine from the server. I also got it in my webmail. You can see in the attached screenshot that it says that it is connected to the server. Looks like the image won't load. I need to get this fixed and appreciate any help you can offer.

Alle antwoorden (3)

abrucewebb
abrucewebb Vraageigenaar
more options

It loaded the second try.

abrucewebb
abrucewebb Vraageigenaar
more options

I decided to try to reset the password. Only the SMTP showed in the password window. There wasn't a listing for the POP3. I chose delete all. I then tried to get my e-mail. It didn't ask me for a password. I then tried sending a test e-mail and it asked me for a password. Why didn't it ask when I tried to download my e-mail and why didn't it show in the stored password window?

Again, I'd appreciate any help.

Thanks in advance.

abrucewebb
abrucewebb Vraageigenaar
more options

After more experimenting I noticed the following: This only happens using SSL/TLS. If I choose none, it connects and downloads.

I also checked my passwords again and noticed that the POP3 account name was an e-mail address that use to be my primary e-mail account with my former host company. I changed hosts and my primary e-mail account is different. I created all the same e-mail accounts when I switched, but all of them including my former primary e-mail account are forwarded to my current primary e-mail account.

So, if it is checking that account, there will be no e-mail there. I don't understand how it gets this account as my settings are correct with my current primary e-mail account.

I once more deleted all passwords and Thunderbird didn't ask for a new one for downloading. It did for sending.

Does anyone have any ideas or suggestions?

Thanks.