Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

All of a sudden I can not get my documents to open after latest update

more options

When I go to open it states permission is not granted. This happens with my own doucments as well as those of known sources. It also happens with excel. Any thoughts how to revert back to pre-update?

When I go to open it states permission is not granted. This happens with my own doucments as well as those of known sources. It also happens with excel. Any thoughts how to revert back to pre-update?

Alle antwoorden (1)

more options

Hi mljacobs, could you describe this in a little more detail. You mentioned Excel, so I wonder whether this issue is in Firefox or in Finder?

If there are issues in Firefox, do they affect files stored on a website such as Google Drive or Microsoft OneDrive, or email attachments on a site like Gmail or Outlook, or any kind of links?