Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Private Browsing Not Working

  • 4 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van PeterPolack

more options

iMac Running OS El Capitan. Firefox Version 66.0.4, 64 bit.

I can't start a private browsing session. Using the mask in the toolbar, it never changes color to indicate it's in Private Browsing Mode. Nor does it indicate so when choosing the Window menu. I can't start a Private session from the File menu either. All worked on a previous version but alas, I had to upgrade my OS and Firefox upgraded as well, which results in the problem I'm having.

iMac Running OS El Capitan. Firefox Version 66.0.4, 64 bit. I can't start a private browsing session. Using the mask in the toolbar, it never changes color to indicate it's in Private Browsing Mode. Nor does it indicate so when choosing the Window menu. I can't start a Private session from the File menu either. All worked on a previous version but alas, I had to upgrade my OS and Firefox upgraded as well, which results in the problem I'm having.

Alle antwoorden (4)

more options

Hello,

Try to reset Firefox go Here

Bye

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0171

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

What do you see if you open the about:privatebrowsing page?

Did you check that you aren't using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History)?

more options

Timotax's solution, to reset Firefox, worked!

I'd just upgraded my OS in Mac, that day, and of course Firefox now chose to upgrade to meet the OS. This was likely the cause of the problem.

As to cor-el's suggestion; I looked through the menus and Preferences and can't find the option to Always use Private Browsing mode; Never Remember History, but prior to Timotax's fix, it did appear Firefox wasn't remembering my history.

Thanks for all the responses!