Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My outlook email is not working; but it works when I use internet explorer

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Shadow110

joebelin
joebelin
more options

My outlook email is not working; but it works when I use internet explorer. I called Microsoft tech support and they informed me that this is a problem with the Firefox browser. Can anyone please assist me in fixing this issue?

My outlook email is not working; but it works when I use internet explorer. I called Microsoft tech support and they informed me that this is a problem with the Firefox browser. Can anyone please assist me in fixing this issue?

Alle antwoorden (1)

Shadow110
Shadow110
more options

HI, please try : SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST''''is issue still there ?