Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Trying to save passwords but the key symbol is not in the address line

  • 1 antwoord
  • 4 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

phantasiaart
phantasiaart
more options

I used to be prompted to save a password but since a friend? cleaned up my computer, it lost all my passwords and when I try and save them the prompt no longer comes up. Also, it says to just click on the Key symbol but there isn't one. I even refreshed firefox but that didn't do anything

I used to be prompted to save a password but since a friend? cleaned up my computer, it lost all my passwords and when I try and save them the prompt no longer comes up. Also, it says to just click on the Key symbol but there isn't one. I even refreshed firefox but that didn't do anything

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is the Firefox Password Manager still enabled?

  • Options/Preferences -> Security: Logins: "Remember logins for sites"

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window