Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My wife's Thunderbird will not acknowledge that the pc is connected to the internet

  • 4 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van Matt

more options

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

My wife's PC has a bug (malware, virus, etc) I removed it. Now Thunder bird will not acknowledge taht the PC is indeed connected to the internet. Firefox works just fine. But Thunderbird & all of her Gamehouse games cannot seem to find the internet connection. Previously, I was getting a message taht the proxy settings were being rejected, HELP!

Alle antwoorden (4)

more options

moving to the Thunderbird support queue from Firefox support

more options

Thunderbird ... cannot seem to find the internet connection.

Can you explain that in more detail?

more options

Christ 1: The Firefox browser works fine after I reset the connections in the Tools functions. But I cannot seem to get the connection settings to respond to my changes in Thunderbird. Every time that I try, the window says that ther is no internet connection . I tried to install a new copy of Thunderbird w/o succuss...that is, it told me that my proxy settings were wrong. Yet the browser goes on merrily w/o glitch.

more options

Tools menu (ALt+T) > options > Advanced > Network and Disk space > Settings

and try with no proxy etc.

I think you probably do not have the system clean and the malware most likely has left a system proxy that is dead. see http://answers.oreilly.com/topic/675-how-to-configure-proxy-settings-in-windows-7/