Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gesloten en gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do I get sync working after reinstall on android?

  • 2 antwoorden
  • 13 hebben dit probleem
  • 24 weergaven
  • Laatste antwoord van Nchad

more options

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

I have been able to sync bookmarks across Windows devices and Android but recently had to reinstall Firefox on the Android device and now it will not sync. In settings the account seems correct and says it is syncing but nothing is actually being synchronised to or from the Android device.

Gekozen oplossing

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

HI Nchad, Since you reinstalled Firefox for Android, you may need to reconnect the account to that installation. How do I add a device to Firefox Sync?

Thanks

more options

All seems to be working now, as I had reinstalled on the android device that had updated to the new version of Sync and the Windows devices still had the older version. It needed a manual update to the new version on the Windows devices to get it working. I hadn't realised that Sync had to be manually updated on Firefox for Windows.