Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do emails disappear from the inbox and how to retrieve them?

  • 1 balasan
  • 7 ada masalah ini
  • 6 paparan
  • Balasan terakhir oleh christ1

more options

The emails I receive in the inbox disappear without me deleting them or archiving them. I would like to know how to retrieve my emails. This happens if I receive a number of emails or after a certain time but as I said I do not delete them. This does not occur with the sent box only the inbox. I would like to learn to archive my emails in folders. Is it possible to archive them into DIFFERENT folders? Thank you for your help. Geraldine

The emails I receive in the inbox disappear without me deleting them or archiving them. I would like to know how to retrieve my emails. This happens if I receive a number of emails or after a certain time but as I said I do not delete them. This does not occur with the sent box only the inbox. I would like to learn to archive my emails in folders. Is it possible to archive them into DIFFERENT folders? Thank you for your help. Geraldine

All Replies (1)

more options

Do the messages disappear after you read them?

Moving messages out of Inbox is a good idea. Take a look at this article.

https://support.mozilla.org/en-US/kb/archived-messages