Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox crashes

  • 3 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh cor-el

diveaholic
diveaholic
more options

Crash ID: bp-55a53f73-2164-45e5-801c-3bd6e2140213 Firefox crashes when I try to start it. But it does not crash on my wife's user on the same computer (Early-2001 Macbook Pro running OSX 10.9.1). I've tried reinstalling Firefox, starting Firefox in safe mode, Resetting Firefox and creating a new profile. I've also checked and repaired permissions on my computer. Nothing has worked. Please help!

Crash ID: bp-55a53f73-2164-45e5-801c-3bd6e2140213 Firefox crashes when I try to start it. But it does not crash on my wife's user on the same computer (Early-2001 Macbook Pro running OSX 10.9.1). I've tried reinstalling Firefox, starting Firefox in safe mode, Resetting Firefox and creating a new profile. I've also checked and repaired permissions on my computer. Nothing has worked. Please help!

Penyelesaian terpilih

That worked! Rapport was already up to date, so I just disabled it and problem solved. Thanks so much.

Baca jawapan ini dalam konteks 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

That looks like a problem with Trusteer software (RapportTanzan26.dylib).

Make sure that you have the latest updates of your Trusteer software.

You can try to contact Trusteer for support.

diveaholic
diveaholic Pemilik Soalan
more options

Penyelesaian Terpilih

That worked! Rapport was already up to date, so I just disabled it and problem solved. Thanks so much.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome