Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

HP2055 prints solid black lines how do I clear this?

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Andrew

more options

When printing to HP2055 any html web page results in output looking like redaction (thick black lines running entire width of page - some have texture but mostly solid black). Does not happen with any other printer. Replaced drivers. Deleted and reinstalled Firefox. Wiped profiles folder under /local. problem persists. Can print other apps fine such as WORD. only happens with Firefox to 2055.

When printing to HP2055 any html web page results in output looking like redaction (thick black lines running entire width of page - some have texture but mostly solid black). Does not happen with any other printer. Replaced drivers. Deleted and reinstalled Firefox. Wiped profiles folder under /local. problem persists. Can print other apps fine such as WORD. only happens with Firefox to 2055.

All Replies (1)

more options

Check print margins.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.