We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

  • 2 balasan
  • 1 ada masalah ini
  • 5 paparan
  • Balasan terakhir oleh cor-el

BOBSOUTH1
BOBSOUTH1
more options

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

Firefox gets slower with every upgrade & now crashes every time I open a PDF, made worse when opening the next time, by reopening the PDF & crashing again

All Replies (2)

user633449
user633449
more options

Please update to Firefox 19.0.2 Update Firefox to the latest release

Then try to Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website.

See: