Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync setup works on Firefox on my Android 4, Sii. But it fails to connect to the server on Aurora, is this a current limitation on Aurora?

  • 2 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh jakob8h

more options

The pairing from Firefox on my desktop or laptop swallows the codes from the device, the device recognizes that something has happened on the server side as I proceed in the wizard on the desktop browser, where every thing looks good. However, instead of saying that sync is setup is ok, it returns an error that it cannot contact the server. On the latest Firefox for android this works, but not for Aurora.

The pairing from Firefox on my desktop or laptop swallows the codes from the device, the device recognizes that something has happened on the server side as I proceed in the wizard on the desktop browser, where every thing looks good. However, instead of saying that sync is setup is ok, it returns an error that it cannot contact the server. On the latest Firefox for android this works, but not for Aurora.

Penyelesaian terpilih

Hi!

Sorry to read that you are facing issues with the new Aurora. Indeed there's a known issue with having the new Aurora with other sync versions in Android. You can learn more here:

https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

Make sure that you are not using 2 versions. That should remove the issue.

Baca jawapan ini dalam konteks 👍 2

All Replies (2)

more options

Penyelesaian Terpilih

Hi!

Sorry to read that you are facing issues with the new Aurora. Indeed there's a known issue with having the new Aurora with other sync versions in Android. You can learn more here:

https://wiki.mozilla.org/User:Anaaktgeboren/NativeSync#Android_Sync_behavior_with_multiple_Firefox_versions_installed

Make sure that you are not using 2 versions. That should remove the issue.

more options

yes indeed I had 2 versions installed. removing the first one, I got it working for Aurora. thanks jakob