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When I try to print a web document or e-mail I do a print review, select the page(s) & hit print. The sscreen go to "save as" & wants to save it to my desktop an a .xps file. It was ok this morning.

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Just this afternoon I tried to print a web page from Yahoo E-mail. From print review I select the page & hit print. A window pops up wanting to save the page as a .XPS file. I tried to print from Yankees.com, a newspaper site & Google mail with the same problem. I CAN print ok from Word & Adobe Photo programs.

Just this afternoon I tried to print a web page from Yahoo E-mail. From print review I select the page & hit print. A window pops up wanting to save the page as a .XPS file. I tried to print from Yankees.com, a newspaper site & Google mail with the same problem. I CAN print ok from Word & Adobe Photo programs.

All Replies (7)

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Reset Printer

Check and tell if its working.

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If Firefox is wanting to save it as an XPS file, your printer isn't selected in the Printer - Name dialog box.

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The printer IS selected. It will print in word, excel my photo editor. It will NOTprint off the wwb.

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Did you try to Reset your printer as described in the link provided in my earlier post ??

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It needs to be selected in Firefox. Please see the screenshot I uploaded.

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The Phantom strikes!!!!!!! This morning, when I logged into Firefox, I went to the NY Yankees page to print the box score it worked. I have no idea what had gone wrong but it's OK now. Thanks for your help.

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