Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Migration of TB copied folders but no emails. All emails in the Local Folders are gone - HELP

  • 3 balasan
  • 0 ada masalah ini
  • 12 paparan
  • Balasan terakhir oleh david

Vako
Vako
more options

I got a new computer. Installed a fresh version of TB. Created the email accounts. Then Imported the Profile from a hard drive that was in the old computer (I also tried copying the Profile folder). Now when I open the Local Folder section, I can see all the folder structure, but none of them contain any emails. I lost 17 years of emails, some of them very important to me. The repair option did not help. Deleting the .msf files and sbd folders didn't help Compacting didn't help Properties of all the folders are pointed to the correct file in C:\Users\user\AppData\Roaming\Thunderbird\Profiles\7eehms8r.default\Mail\Local Folders The file sizes are large but still no emails in the corresponding folder (see attach screenshot for some of the folder sizes)

Please help recover my emails.

I got a new computer. Installed a fresh version of TB. Created the email accounts. Then Imported the Profile from a hard drive that was in the old computer (I also tried copying the Profile folder). Now when I open the Local Folder section, I can see all the folder structure, but none of them contain any emails. I lost 17 years of emails, some of them very important to me. The repair option did not help. Deleting the .msf files and sbd folders didn't help Compacting didn't help Properties of all the folders are pointed to the correct file in C:\Users\user\AppData\Roaming\Thunderbird\Profiles\7eehms8r.default\Mail\Local Folders The file sizes are large but still no emails in the corresponding folder (see attach screenshot for some of the folder sizes) Please help recover my emails.
Lampirkan skrinsyot

All Replies (3)

david
david
  • Top 10 Contributor
more options

In old PC, - with Thunderbird not runnng, copy c:\users\<yourid>\appdata\roaming\thunderbird to external media - on new pc, with Thunderbird not running, copy the backed up Thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing thunderbird folder - restart thunderbird

Vako
Vako Pemilik Soalan
more options

As indicated, I have already done that. Also the old computer is not available, I only have the hard drive which is not damaged. I have copied the profile folder, also used the Import Profile option with no success. It only shows the folders, nothing in them. I have uninstalled/reinstalled TB. Using the same (latest) version as it was in the old computer. Windows 11 Pro TB 115.8.1 64bit

I thought it might be an indexing issue, so I deleted the global-messages-db.sqlite file and restarted TB - no success. Deleted *.msf files - no success. Copied each folder individually - no success.

Any other suggestion would be appreciated.

Diubah oleh Vako

david
david
  • Top 10 Contributor
more options

If you did exactly as I stated, which was not importing, then the anticipated files do not exit.