We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

retaining non-existant email for firefox primary

  • 2 balasan
  • 1 ada masalah ini
  • 23 paparan
  • Balasan terakhir oleh cor-el

ohbewhon1
ohbewhon1
more options

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

Diubah oleh Paul

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I have removed your email address from your question for your privacy and security as this is an open forum.

You will need to be able to access your current primary email address to be able to verify your identity to change your email address in your Firefox Account.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can only add a secondary email address and make that the primary email address if you still have access the he primary email.

You will likely have to create a new Firefox account with an email address that is currently not used if you do not have access to the primary email address.