Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I not seeing the body of emails using search after migration to new machine?

  • 2 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh sfhowes

more options

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?

Everything moved from the old Thunderbird account to the new one on Windows 10 but when I search for messages I see a summary of the body but when I click on the message title to see the full message the body window is blank. Is the body gone?
Lampirkan skrinsyot

All Replies (2)

more options
more options

Since this has happened with the global search, I recommend you rebuild the database and see if it changes the outcome:

https://support.mozilla.org/en-US/kb/rebuilding-global-database