Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Firefox crashes

  • 2 balasan
  • 6 ada masalah ini
  • 9 paparan
  • Balasan terakhir oleh treda1

treda1
treda1
more options

Mozilla keeps crashing over & over; never had this problem before

The crash ID is:

bp-3b09da0d-0e44-4c0c-96c8-b292a2150513

Mozilla keeps crashing over & over; never had this problem before The crash ID is: bp-3b09da0d-0e44-4c0c-96c8-b292a2150513

Penyelesaian terpilih

That could be a problem with Trusteer software (RapportTanzanxx.DLL).

Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
Baca jawapan ini dalam konteks 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Penyelesaian Terpilih

That could be a problem with Trusteer software (RapportTanzanxx.DLL).

Make sure that you have the latest updates of your Trusteer software. You can try to contact Trusteer for support.

Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.

  • Start Menu > Programs > Trusteer Rapport > Stop Rapport

Mac:System Preferences -> Other -> Rapport -> Stop Rapport

  • bug 1159484 - Firefox 37.0.2 crashes with Trusteer Rapport
treda1
treda1 Pemilik Soalan
more options

Thanks a lot!!