Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

thunderbird crashing when creating a new event

  • 1 balasan
  • 1 ada masalah ini
  • 1 paparan
  • Balasan terakhir oleh Merike

NHRaider
NHRaider
more options

I have been using Thunderbird for close to 8 years and this just started happening. Any suggestions would be appreciated. Here are the details to the issue:

AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: %7BA69F5EC7-88F0-4902-A15C-E569DFA33C3A%7D:2.4.10.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:3.3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.4.0 AvailablePageFile: 12791623680 AvailablePhysicalMemory: 4739854336 AvailableVirtualMemory: 3806511104 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 44761088 BreakpadReserveSize: 41943040 BuildID: 20150109111741 CrashTime: 1421775875 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1421691466 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 1439103c, AdapterDriverVersion: 8.15.10.2189 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 789 StartupTime: 1421775473 SystemMemoryUsePercentage: 43 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16754044928 TotalPhysicalMemory: 8377974784 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : 

MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IP] : 2 : 1 :  
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 :

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

I have been using Thunderbird for close to 8 years and this just started happening. Any suggestions would be appreciated. Here are the details to the issue: AdapterDeviceID: 0x0046 AdapterVendorID: 0x8086 Add-ons: %7BA69F5EC7-88F0-4902-A15C-E569DFA33C3A%7D:2.4.10.0,%7Be2fda1a4-762b-4020-b5ad-a41df1933103%7D:3.3.2,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.4.0 AvailablePageFile: 12791623680 AvailablePhysicalMemory: 4739854336 AvailableVirtualMemory: 3806511104 BIOS_Manufacturer: Hewlett-Packard BlockedDllList: BreakpadReserveAddress: 44761088 BreakpadReserveSize: 41943040 BuildID: 20150109111741 CrashTime: 1421775875 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1421691466 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0046, AdapterSubsysID: 1439103c, AdapterDriverVersion: 8.15.10.2189 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 789 StartupTime: 1421775473 SystemMemoryUsePercentage: 43 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 16754044928 TotalPhysicalMemory: 8377974784 TotalVirtualMemory: 4294836224 URL: Vendor: Version: 31.4.0 Winsock_LSP: MSAFD Tcpip [TCP/IPv6] : 2 : 1 : MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IPv6] : 2 : 3 : MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP TCP Service Provider : 2 : 1 : RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll RSVP UDP Service Provider : 2 : 2 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Penyelesaian terpilih

I think you pasted this text from crash reporter? Please report the crash to Mozilla from there and post resulting crash links from Help -> Troubleshooting page here.

Baca jawapan ini dalam konteks 👍 0

All Replies (1)

Merike
Merike
  • Locale Leader
more options

Penyelesaian Terpilih

I think you pasted this text from crash reporter? Please report the crash to Mozilla from there and post resulting crash links from Help -> Troubleshooting page here.