Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

cannot get email to accept my password or username

  • 1 balasan
  • 2 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh user01229325

Mark
Mark
more options

I have tried to reset my password and I am using the correct username but I get the following message " sending of password did not succeed Mail server pop.earthlink.net responded bad password or user name"

I have tried to reset my password and I am using the correct username but I get the following message " sending of password did not succeed Mail server pop.earthlink.net responded bad password or user name"

All Replies (1)

user01229325
user01229325
more options

Go to your email providers web mail page and confirm that you have a working username and password. If not, fix them there.

When you have a working password go into Thunderbird and delete the saved passwords and then close Thunderbird. When you restart Thunderbird you will be asked for a password. Enter the new, working password.

Here is how to remove and replace the stored passwords. http://thunderbirdtweaks.blogspot.com/2011/07/pssswords.html

If you still have problems it might be incorrect server settings. Get a current list from your provider and compare those with what you have in Thunderbird.