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Is there a way to make child folders inherit their retention policy from the parent folder?

I would like to be able to set a retention policy on top (parent) folder and have all the folders below it inherit that policy. Is this doable with Thunderbird? It woul… (read more)

I would like to be able to set a retention policy on top (parent) folder and have all the folders below it inherit that policy. Is this doable with Thunderbird? It would also be helpful to be able to turn off inheritance in a child folder if desired.

Thank you Steven Wheeler

Asked by Steven Wheeler 1 hour ago

Crashes while filtering mail (Windows 8.1 IMAP)

Hi all, I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and downl… (read more)

Hi all,

I was wondering if anyone else has this problem. I sometimes don't check this email account for a week or two at a time. Every time I start Thunderbird and download mail after days of not checking, it starts filtering mail and then crashes after a few minutes. I have a lot of filters. 169 and growing. Some have multiple addresses to filter. According to the filter log, it crashed after less than 2 minutes of filtering, but it seemed like it was chugging away at filtering longer than that before it crashed. If I restart and download a small number of messages it doesn't crash. If I manually run the filters on the inbox, it doesn't crash. Is there something I can try other than checking mail more often? Thanks!

Asked by Mehitabel 2 hours ago

Thunderbird Window menu message list

I'm running Thunderbird 128.5.1esr (64 bit) on Macos 14.5. The Window menu in Thunderbird (at the top between Tools and Help) displays a list of open messages. I believe … (read more)

I'm running Thunderbird 128.5.1esr (64 bit) on Macos 14.5. The Window menu in Thunderbird (at the top between Tools and Help) displays a list of open messages. I believe it used to list the messages' titles in the list. Not now. Now all it lists is "Mozilla Thunderbird" for each open message. No way to distinguish which message is listed. I tried Troubleshoot Mode... with no effect.

Is there a setting that I need to change to restore what I believe is the old behavior?

Asked by bscashman 3 hours ago

The folder '[Gmail]/Trash on xxx@gmail.com' could not be compacted...

"..... because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Hi, I have two gm… (read more)

"..... because writing to folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." Hi, I have two gmail accounts and I've been having difficulty compacting folders for the last couple of days. Both of them are IMAP accounts, and I typically keep them clean and prefer to save my emails in local folders. I have tried deleting the email accounts on thunderbird and re-adding them. It worked for about 24 hours and I am getting the same message again. Running as administrator has not solved the problem. Thanks for the help, Ron

Asked by rond056 5 hours ago

Repeatedly get Can't load XPcom error after fixing

Every few days I get a Can't load XPcom error when trying to launch Thunderbird. I know how to fix this problem when it occurs (manually delete T'bird from Programs, down… (read more)

Every few days I get a Can't load XPcom error when trying to launch Thunderbird. I know how to fix this problem when it occurs (manually delete T'bird from Programs, download and install latest version), but every few days it occurs again, which is getting tiring. How can I fix this so the error won't occur, at least not so often?

Asked by diegodad 6 hours ago

Recent update - TB ver. 128.5.0esr (64-bit) - missing attachment link bottom of email preview pane - Vertical Layout

See topic subject...but basically used to have a handy little attachment link at the bottom of the email preview pane...now its gone since latest update.. Can anyone poi… (read more)

See topic subject...but basically used to have a handy little attachment link at the bottom of the email preview pane...now its gone since latest update..

Can anyone point me in the right direction?

Thanks for any help on this.

Dennis

Asked by dennis136 6 hours ago

Display Problem - Missing Characters

I've got a weird display problem that started yesterday. As I scroll along my messages list, characters start blanking. Where the blanking occurs changes as I scroll. Sc… (read more)

I've got a weird display problem that started yesterday. As I scroll along my messages list, characters start blanking. Where the blanking occurs changes as I scroll.

Screen shot attached.

A brief run with Thunderbird in safe mode doesn't seem to have this problem, but I have zero extensions installed.

H/W: Ryzen 7 7700, RX7600XT, 32 GB and 2TB SSD for C drive.

Thunderbird is the only APP I have noticed this on.

Asked by djmcg90 8 hours ago

theme

hi,after the installation of a theme in my tb nebula, i see it above, but all my mails, all tb , have a black underground.i tried a few others themes , and its always the… (read more)

hi,after the installation of a theme in my tb nebula, i see it above, but all my mails, all tb , have a black underground.i tried a few others themes , and its always the black underground. Why does a theme interfere in the background? how can i install a theme that i can see only above, without making the background?

Asked by Slawomir Dzwonek 10 hours ago

Response time / functionality

I've been using Thunderbird for a very long time, supporting it's development with modest contribution. Until recently everything went smoothly when sending a message (I … (read more)

I've been using Thunderbird for a very long time, supporting it's development with modest contribution. Until recently everything went smoothly when sending a message (I use 2 email accounts). However since a couple of weeks, there seems to be a delay when ever I send an email. Usually I was able to send a mail and keep working through my other mails. But this seems not to be the case anymore; Once I've clicked on sent (which is instant) I wanna to work/read other emails a message appears (TB does not reply anymore) and then only 5 seconds later I can keep scrooling through my list. It's strange. Any idea where this comes from. Many thanks for your answers. Stefan

Asked by stefan.sattler 11 hours ago

Payment - Donation

My account is izak@ibomax.co.za. This is not the first time that I donated but failed to connect and load Thunderbird. Seemed like I was tricked into donating without bei… (read more)

My account is izak@ibomax.co.za. This is not the first time that I donated but failed to connect and load Thunderbird. Seemed like I was tricked into donating without being able to use the program.

Asked by Izak Fick 14 hours ago

Not responding message after each time sending an email

Not responding message after each time sending an email, I have to wait a while as it freezes every time. Safe mode does the same. It is all up to date also. I use imap.m… (read more)

Not responding message after each time sending an email, I have to wait a while as it freezes every time. Safe mode does the same. It is all up to date also. I use imap.mail.eu-west-.......

Asked by lockmonster 15 hours ago

I receive mail in Junk but never the Inbox

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receiv… (read more)

I have two Outlook addresses which appear identical in their settings. One address receives and sends mail perfectly. The other receives no mail in its Inbox, does receive mail in Junk and can send mail perfectly. I have repaired the Inbox folder, compared settings with the account which works but can see no difference. The machine is a Windows 11 laptop and the problem has been ongoing for the past year. TB is currently running version 128. Any idea where I have gone wrong?

Asked by Paul Harbottle 15 hours ago

Can't create an account

When I newly installed the software there were 2 accounts that were in the left column and I deleted them. They were accounts that I tried to use in the past. After that … (read more)

When I newly installed the software there were 2 accounts that were in the left column and I deleted them. They were accounts that I tried to use in the past. After that I tried to add a new account from settings but couldn't. There is a message that the account already exists. But when I go to account settings, there is only Local folder. How can I add the new account?

Asked by info12221 17 hours ago

Quick archiver news tab

Hello all, I was wondering if there is any reason why Thunderbird is reminding me like every other day of the "quick archiver" feature. In the general settings I have the… (read more)

Hello all, I was wondering if there is any reason why Thunderbird is reminding me like every other day of the "quick archiver" feature. In the general settings I have the "Thunderbird start page" disabled on launch but I still get the tab regularly informing me of the "new" feature. It annoys and I would like to turn it off. Any ideas? Many thanks! spamalot

Asked by spamalot 17 hours ago