We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox won't load websites, no error message

  • 1 reply
  • 36 have this problem
  • 1 view
  • Last reply by Renata

PatF1923
PatF1923
more options

Firefox updated to 20.0.1 today. Now it won't load websites. I don't get an error message or the "in process" wheel. I can access websites through internet explorer. I updated internet security but it didn't help.

Firefox updated to 20.0.1 today. Now it won't load websites. I don't get an error message or the "in process" wheel. I can access websites through internet explorer. I updated internet security but it didn't help.

All Replies (1)

Renata
Renata
more options

Check your Windows Firewall preferences and see if it isn't blocking Firefox from showing websites. Also have you checked your internet connection? If your internet connection is working fine yet you can not access any website then it can also have an error. If so I recommend you uninstall and install it again. Sometimes in the process of downloading it can come corrupted, then if possible, download again the newest version of Firefox and install it. But do not forget to check the Firewall.