We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Personas not working after latest FF update and "solution" is not working

  • 4 replies
  • 22 have this problem
  • 9 views
  • Last reply by Trespasser

ykzarb
ykzarb
more options

I am still unable to get my favorite personas to rotate. I'm upset that personas used to work quite nicely even though I had it set to clear history every time firefox was closed. I want personas to rotate AND have history cleared again. In the meantime, I've disabled clearing history--now how do I get the rotator working again please.

I am still unable to get my favorite personas to rotate. I'm upset that personas used to work quite nicely even though I had it set to clear history every time firefox was closed. I want personas to rotate AND have history cleared again. In the meantime, I've disabled clearing history--now how do I get the rotator working again please.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Personas should work if you aren't in Private Browsing mode.

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

When you are in Private Browsing mode then the persona is disabled (bug 852295) and you get the default theme and a purple PB icon in the Firefox menu button or the right end side of the menu bar (tab bar on Linux) and "(Private Browsing)" appended to the title bar.

Trespasser
Trespasser
more options

"Always use private browsing mode" is not checked.

This seems to be a very recent development. It started in either 20.0 or 20.0.1. Sometimes I get the color of the personas theme but not the image, while at other times I get just a white background. Maybe Personas Shuffler 1.5 (it's an add-on that rotates personas themes each time Firefox opens) is the culprit. Whatever it is I'd like for it to be fixed.

Thanks.

Bob

balscarlet
balscarlet
more options

Hi, there, I also just upgraded to FF 20.0.1, & today when I tried to change my appearance, it didn't want to work. So, this is what I did. I checked "Always use private browsing mode", then unchecked it, and then my personas worked.

Hope this helps!!!

Trespasser
Trespasser
more options

I actually solved this by deleting then re-downloading each of my personas themes (plus a few others..:)). Works fine now.

Thanks for the suggestion though.

Best regards,

Bob