Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have Firefox 18 but my gmail won't load.

  • 2 replies
  • 10 have this problem
  • 2 views
  • Last reply by DWR46

more options

I get an error message about cookies and I don't know what to do next.

The page isn't redirecting properly

         Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
      
 This problem can sometimes be caused by disabling or refusing to accept
   cookies.
I get an error message about cookies and I don't know what to do next. The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

Chosen solution

hello, try to clear the cache & cookies from google.com and reload the page.

Read this answer in context 👍 5

All Replies (2)

more options

Chosen Solution

hello, try to clear the cache & cookies from google.com and reload the page.

more options

Thanks, that worked fine! I also set Mozilla as the default browser after I cleaned the cache and the cookies.

Problem solved.

Modified by DWR46