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I uninstalled firefox to remove ask.com but i cant get firefox to redownload

msonlin
msonlin
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a small orange dialoge box comes up at the very bottom of the screen, I press run and it says its running a security check then goes awaw. Thats all I get. I checked my download folder and there is nothing there

a small orange dialoge box comes up at the very bottom of the screen, I press run and it says its running a security check then goes awaw. Thats all I get. I checked my download folder and there is nothing there

Chosen solution

Hi,

Please try this link: https://www.mozilla.org/en-US/firefox/new/

Instead of Run, you can choose Save as and save to the desktop for example, or Save to the default download folder.

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All Replies (3)

dumdidadida
dumdidadida
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Chosen Solution

Hi,

Please try this link: https://www.mozilla.org/en-US/firefox/new/

Instead of Run, you can choose Save as and save to the desktop for example, or Save to the default download folder.

msonlin
msonlin Question owner
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Thank you so much, that link worked like a charm The only problem is my search engine is still ask.com aaauuuggghhh

EricFromAsk.com
EricFromAsk.com
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Hi Msonlin - I believe I can help with that. Please try this:

- Hold down the Shift button and while doing so Click on the Firefox icon on your desktop or from your Start menu. - If done correctly the "Firefox Safe Mode" box will appear. - Within this box, check the boxes next to "Reset all user preferences to Firefox defaults" and "Restore default search engines". - Then, click on the now-highlighted 'Make Changes and Restart" button.

If you need any further assistance, please contact our support team via this link:

http://asksupport.custhelp.com/app/ask

Best regards, Eric Ask.com