Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when logging into sync I get a network error, yet I am conected to web

Darryl Skelton
Darryl Skelton
more options

I am trying to sync up a desktop in my garage using my secured wireless network, yet when I try to log on I get a "Failed to connect to the server" message"! I am posting this from the computer in question and it works in my house connect to the LAN.

I am trying to sync up a desktop in my garage using my secured wireless network, yet when I try to log on I get a "Failed to connect to the server" message"! I am posting this from the computer in question and it works in my house connect to the LAN.

All Replies (2)

Ibai
Ibai
  • Administrator
more options

Hi!

We had a short outage that may affected your ability to log in during that time. Can you try again? There's nothing that suggest that the computer should not have access to the Sync Server.

Is the desktop already configured or do you get the error while trying to set-up Sync in that device?

Darryl Skelton
Darryl Skelton Question owner
more options

I noticed the time was off, reset the time and it worked fine..