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I see this message when trying to open email. What does it mean?

tuckaway
tuckaway
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Those are all the details I have. I can see emails on Explorer but not on Firefox which I prefer. This is the message that appears :

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie: OAX=GAL/BEl4030ACR/8; s_vi=[CS]v1|4978D37E0000074A-A290B540000006C[CE]; RMAM=01cen10_1004.4aD7I9SG|cen9_1004.4aDIGaJm|; edit

Those are all the details I have. I can see emails on Explorer but not on Firefox which I prefer. This is the message that appears : Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie: OAX=GAL/BEl4030ACR/8; s_vi=[CS]v1|4978D37E0000074A-A290B540000006C[CE]; RMAM=01cen10_1004.4aD7I9SG|cen9_1004.4aDIGaJm|; edit

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sounds as though you have too many cookies for the site that hosts your email.

If you right-click a page on the site, choose View Page Info, then the Security tab, you can click "View Cookies" and remove some or all of them. Make sure to save any draft messages or other work before doing this, because it probably will log you out.

Does that resolve the issue?