We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why when attempting to attach a file the browse window closes?

  • 1 reply
  • 14 have this problem
  • 6 views
  • Last reply by Svetlana

more options

When clicking the paper clip to attach a file to the email, a window opens for you to browse for the file, but suddenly closes until you click the paperclip again. Why?

When clicking the paper clip to attach a file to the email, a window opens for you to browse for the file, but suddenly closes until you click the paperclip again. Why?

All Replies (1)

more options

Does it happen in Safe mode as well? If not, choose to 'disable all addons' in the safemode dialog, save changes and restart, enable them one by one until you find the culprit.