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Import Gmail

  • 3 replies
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  • 5 views
  • Last reply by sfhowes

Alison Layton
Alison Layton
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Hi, I am trying to import an .mbox file that I exported from gmail but continuously getting error "import failed unexpectedly, more information may be available in the error console". Can somebody help please? I have tried selecting different options but none of them work.

Thank you heaps.

Hi, I am trying to import an .mbox file that I exported from gmail but continuously getting error "import failed unexpectedly, more information may be available in the error console". Can somebody help please? I have tried selecting different options but none of them work. Thank you heaps.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Help/Troubleshooting Info, Profile Folder, Show in Finder, close TB, copy the .mbox file into Mail/Local Folders, renaming it if necessary. Remove the .mbox extension, restart TB, find the folder under Local Folders in the Folder Pane. Transferring the messages from Local Folders to an IMAP folder is a bit more involved and should only be done with small batches at a time, usually less than a few hundred.

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Alison Layton
Alison Layton Question owner
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Oh dear I have tens of thousands I need to import - thanks anyway!!

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sfhowes
sfhowes
  • Top 10 Contributor
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See these topics about uploading to IMAP:

https://support.mozilla.org/en-US/questions/1460941#answer-1671445

https://support.mozilla.org/en-US/questions/1400416

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