Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Hackers are using Anroid 12 to access my Firefox Acc

  • 1 reply
  • 0 have this problem
  • 23 views
  • Last reply by Paul

user283324458321686373668963106253496757821
user283324458321686373668963106253496757821
more options

Hackers have accessed my handset and have got access to my Firefox account and Gmail, they keep using their access to change my Password so I am unable to access my Firefox account. I believe the device is Anriod 12 is there any way of blocking access for this device?

Hackers have accessed my handset and have got access to my Firefox account and Gmail, they keep using their access to change my Password so I am unable to access my Firefox account. I believe the device is Anriod 12 is there any way of blocking access for this device?

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you able to access your account on another copy of Firefox? If so, you can open the Connected Services option and remove devices from your account.