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Firefox interchange not accepted by large corporations

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by FredMcD

terryn
terryn
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I want to use Firefox. I like Firefox. But more and more, as I try to work with large corporations, Firefox won't work with their sites. Example: I tried logging into my FedEx account today and had problems. So I called FedEx customer support, and the fix was to use another browser. Firefox used to work with my FedEx login!? Many e-tail companies will not accept my credit info through Firefox - so I switch browsers - and no problem. Why is this?

I want to use Firefox. I like Firefox. But more and more, as I try to work with large corporations, Firefox won't work with their sites. Example: I tried logging into my FedEx account today and had problems. So I called FedEx customer support, and the fix was to use another browser. Firefox used to work with my FedEx login!? Many e-tail companies will not accept my credit info through Firefox - so I switch browsers - and no problem. Why is this?

All Replies (3)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What are the exact error messages?

Also, Please provide a public link (no password) that we can check out. No Personal Information Please !

terryn
terryn Question owner
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Here is an image of the FedEX LogIn page I had problems with today.

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.