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Cookies and Site Data

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Bedfordite
Bedfordite
more options

Ancestry.com is complaining that I am not permitting them to store data on my PC. This increases our internet communications and slows things down, among other problems. I have excepted them from enhanced tracking, cookies and site data, I do not block cookies or tracking content, and I remember history. Which setting is eluding me?

Ancestry.com is complaining that I am not permitting them to store data on my PC. This increases our internet communications and slows things down, among other problems. I have excepted them from enhanced tracking, cookies and site data, I do not block cookies or tracking content, and I remember history. Which setting is eluding me?

All Replies (1)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.