Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why are all my passwords gone each time i go online

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

momsusieq
momsusieq
more options

firefox is not keeping my toolbars or passwords. getting ready to try something else. ive had firefox at least 10 years.

firefox is not keeping my toolbars or passwords. getting ready to try something else. ive had firefox at least 10 years.

All Replies (1)

FredMcD
FredMcD
more options

There are several possibilities to your problem. Let's start with,

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.