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Firefox keeps crashing. Reinstall also didnt help

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  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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I went through the forums. None of it seems to help. Here are the latest 3 crash ids: Crash ID: bp-3bcb70b0-6a60-4f76-bbab-ffb702170128 Crash ID: bp-59addad7-5585-4a32-9f55-d177b2170128 Crash ID: bp-89524fdc-1f12-4491-9f17-ce6682170128

I went through the forums. None of it seems to help. Here are the latest 3 crash ids: Crash ID: bp-3bcb70b0-6a60-4f76-bbab-ffb702170128 Crash ID: bp-59addad7-5585-4a32-9f55-d177b2170128 Crash ID: bp-89524fdc-1f12-4491-9f17-ce6682170128

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Hi

Thank you for your question and thank you for providing that crash report ID, really appreciate it.

I have had a look at the report and it appears that the crash is being caused by the Websense security that you (or your employer) has installed on the computer. I recommend you contact your IT support team to make sure that this is up to date as out of date Websense software can cause issues like this.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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