We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I request a sync verification no email is sent or received.

  • 1 reply
  • 3 have this problem
  • 11 views
  • Last reply by Jackalope

Jackalope
Jackalope
more options

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

When I click the verify email address button for sync it indicates that an email has been sent. However, using Windows Live Mail, no email is received. I checked my email using web access to see if something was being blocked but nothing is. As far as I can tell no email was sent.

All Replies (1)

Jackalope
Jackalope Question owner
more options

A follow up: When I set up the Mozilla Support account I verified using the very same email address. It works. So it is definitely a Firefox related issue. I also tried before any plugins were installed.