We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox is telling me it is up to date, when it is not.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by James

turnitup3
turnitup3
more options

Read one article on this, but seemed focused on Windows XP and didn't see any solutions other then download the new version. I have done that once a few weeks ago, but it still won't update.

Problem: When check About Firefox, it tells me it is up to date (version 47.0.1). Site says version 48 available. Getting warnings from sites that Firefox is not up to date. I do have Firefox set to automatically install updates. Like it much better when downloads in background rather then me having to do it.

Read one article on this, but seemed focused on Windows XP and didn't see any solutions other then download the new version. I have done that once a few weeks ago, but it still won't update. Problem: When check About Firefox, it tells me it is up to date (version 47.0.1). Site says version 48 available. Getting warnings from sites that Firefox is not up to date. I do have Firefox set to automatically install updates. Like it much better when downloads in background rather then me having to do it.

All Replies (2)

FredMcD
FredMcD
more options

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

James
James
  • Top 25 Contributor
  • Moderator
more options

Not uncommon for the updates for Release to be disabled for a few days after Release. See Releases Scheduling