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I have several email accounts which have an inbox each and also a unified inbox how do I move this unified box up to the top of the screen

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  • Last reply by Zenos

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we have TPG, PMBX and Optusnet email accounts and each of them has an inbox showing when we open Thunderbird. At the bottom of the all folders section of the start screen is a"unified" inbox. is it possible to have this inbox as the first inbox shown so we can see all our emails in one place before we drill down to the individual isp provider inbox

we have TPG, PMBX and Optusnet email accounts and each of them has an inbox showing when we open Thunderbird. At the bottom of the all folders section of the start screen is a"unified" inbox. is it possible to have this inbox as the first inbox shown so we can see all our emails in one place before we drill down to the individual isp provider inbox

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Attached is the screen dump. Thanks for sending me the link to do this. As you can see it is clearly at the bottom under the 3 isp mail boxes which is odd to say the least. Am I to assume that because you haven't seen this before you are unable to help me any further? If so I am very disappointed. Maybe you could make some suggestions as to what I could try or do I have to live with the problem?

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What is properly named Unified Inbox is normally at the top, so I don't know what you are referring to here. A screenshot, please?

In general, the order of accounts and the folders within them is addressed by use of the Manually Sort Folders addon, but this doesn't affect the Unified Folders view.

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I am referring to what you say. For whatever reason my unified folders are at the bottom not at the top. I am not techno savvy so don't know how to take a screen shot. I have minimised all the different isp boxes and have in this order from top to bottom My tpg email, my pmbx email, local folders ( optus) and lastly unified folders. I don't se3m to be able to move this

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I have never seen Unified Folders in any order other than this:

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Chosen Solution

Attached is the screen dump. Thanks for sending me the link to do this. As you can see it is clearly at the bottom under the 3 isp mail boxes which is odd to say the least. Am I to assume that because you haven't seen this before you are unable to help me any further? If so I am very disappointed. Maybe you could make some suggestions as to what I could try or do I have to live with the problem?

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OK, your Unified Folders isn't what I think of as Unified Folders.

View|Folders|Unified gives you the summary views at the top, as in my screen shot. But you're in View|Folders|All, so your "Unified Folders" is something else. Possibly a Saved Search, but I didn't think you can build these outside of a pre-existing folder.

It would be useful to see what you get if you right-click your Unified Folders and view its Properties (or maybe its Settings).

Maybe Manually Sort Folders would do the trick for you, but I have to say I am puzzled by how you have added a new top-level folder alongside existing account folders.

Modified by Zenos

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I tried right clicking on the unified box and it gave me these 4 options - Open, search, New folder, and properties. thinking the last option may be the best one it took me to the settings. Here is a screen dump of this screen from which you will see it is a special box and doesn't show any other settings.

I think I may have to accept that I cannot move it unless you can come up with another option. For example could I delete this unified box and set up another one along the lines of what you were thinking it was?

Modified by DavidandHeather

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I am baffled by what you have there. It appears to be a second instance of the built in Local Folders "special account" - it has the same icon and the same properties page. I haven't yet found any way to replicate what you have there. I can create such a folder in the file system, but my Thunderbird doesn't see this folder and so doesn't present it as a working account.

I wonder if at some point your Local Folders was renamed to "Unified Folders" and subsequently the missing Local Folders was re-created, perhaps automatically.

The Manually Sort Folders addon may be able to bump this up to the top as you wish, but personally I would rescue any contents I wanted to keep and remove the darn thing. I don't know what it is, I don't know how it got there, so I have no confidence that it would be useful or reliable. For instance, Manually Sort Folders may just ignore it as it's non-standard and possibly illegitimate.