Firefox crashes
Latest Crash report: bp-4efcae06-98d4-4c72-89d4-e217c2150423
FindElementCommon(ICacheReference*, bool, CacheHeader const&, unsigned int const*, HashElement const*, void const*, IElementKey const&, CachedElementData*)
Many crashes upon startup since this AM. Previous crash report: bp-43e6c428-c652-41a0-839b-8996a2150423
Windows 7 is up to date. 64-bit Operating System Ran Malware bytes Uninstalled Firefox with Revo Uninstaller Reinstalled Firefox. Still got crash report. Only opening in Safe Mode.
Latest Crash report: bp-4efcae06-98d4-4c72-89d4-e217c2150423
FindElementCommon(ICacheReference*, bool, CacheHeader const&, unsigned int const*, HashElement const*, void const*, IElementKey const&, CachedElementData*)
Many crashes upon startup since this AM. Previous crash report: bp-43e6c428-c652-41a0-839b-8996a2150423
Windows 7 is up to date. 64-bit Operating System
Ran Malware bytes
Uninstalled Firefox with Revo Uninstaller
Reinstalled Firefox. Still got crash report. Only opening in Safe Mode.
Chosen solution
This crash is caused by your graphics card. Try these two things:
- Update your graphics driver, Upgrade your graphics drivers to use hardware acceleration and WebGL
- If it still crashes, Turning off hardware acceleration
All Replies (2)
Chosen Solution
This crash is caused by your graphics card. Try these two things:
- Update your graphics driver, Upgrade your graphics drivers to use hardware acceleration and WebGL
- If it still crashes, Turning off hardware acceleration
Solved. Turned off hardware acceleration as per instructions. Got Firefox back. Keeping fingers crossed.