We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It seems that my bookmarks are no longer in my sync account?

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

more options

I've been using nightly on windows preview for a long time, I reinstalled several times and it worked well. Recently reinstalled windows and logged on my sync account and found nothing synced. I checked the status at https://status.services.mozilla.com/ , where I found nothing wrong. After that I installed ff mobile on my phone and sync, only my recent added things synced.

...well...so is there some method to get my bookmarks back?

I was using a proxy before and this time I've got no access to it for I'm in China... Will the location affect which server I'm connecting to and in turn change what I got synced? If so can I fix the problem by modify about:config or sth. like that?

Firefox nightly 38.0a1 , on windows preview 9926

I've been using nightly on windows preview for a long time, I reinstalled several times and it worked well. Recently reinstalled windows and logged on my sync account and found nothing synced. I checked the status at https://status.services.mozilla.com/ , where I found nothing wrong. After that I installed ff mobile on my phone and sync, only my recent added things synced. ...well...so is there some method to get my bookmarks back? I was using a proxy before and this time I've got no access to it for I'm in China... Will the location affect which server I'm connecting to and in turn change what I got synced? If so can I fix the problem by modify about:config or sth. like that? Firefox nightly 38.0a1 , on windows preview 9926

All Replies (1)

more options

You can check via the about:sync-log page if there is a sync log that reports problems with the bookmarks engine. you can open about: pages via the location/address bar.