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Can't open Norton vault when clicked(shows as open)

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  • 2 have this problem
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  • Last reply by johnmoran

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Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

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Have you asked about that in the Norton support forum?

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Just updated to Firefox 34.0 so we will see if that helps fix the problem. Thanks for your suggestion.