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can't use drop-down menu

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

gorli
gorli
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the OS of my laptop is windows 8. the drop-down menu does not stay open. my anti-malware program cannot open.

the OS of my laptop is windows 8. the drop-down menu does not stay open. my anti-malware program cannot open.

Chosen solution

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.