At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it.
At the very end of creating an email account the program asks for a software security device password, I have no idea what this is or where to find it. To my knowledge I don't have a "software security device". I am using Windows 7 on an IMac.
Vahaolana nofidina
Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.
http://kb.mozillazine.org/Master_password
Hamaky an'ity valiny ity @ sehatra 👍 1All Replies (4)
What is the exact prompt or error message you get?
The message is "Please enter the master password for the Software Security Device."
My email has a password and I entered it earlier in the install. I tried entering it here but it didn't take it.
Thanks for you help.
Vahaolana Nofidina
Apparently you did set a master password at some point. The master password protects account passwords Thunderbird has remembered. You can reset the master password. More information in this article.
Thank you, this fix worked.