We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 18 will not open for until it unsuccessfully tries to load an update after Windows reboot every time.

  • 5 valiny
  • 3 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i armophob

armophob
armophob
more options

Each time I reboot my computer, Firefox 18 will be working in the background after I double click the icon. It does not show up in the task manager. If I double click the icon several times some minutes later, it will finally open up all the windows. The first window will say that an update was unsuccessfully loaded, and it will try again. When that fails, then I close that window and I am good until I reboot again.

I have already tried resetting to default. I also completely uninstalled it with all my personal settings and then reinstalled it. The trouble remains.

Each time I reboot my computer, Firefox 18 will be working in the background after I double click the icon. It does not show up in the task manager. If I double click the icon several times some minutes later, it will finally open up all the windows. The first window will say that an update was unsuccessfully loaded, and it will try again. When that fails, then I close that window and I am good until I reboot again. I have already tried resetting to default. I also completely uninstalled it with all my personal settings and then reinstalled it. The trouble remains.

Novain'i NoahSUMO t@

All Replies (5)

Shalom Angelo
Shalom Angelo
more options

Hey i have this problem on my laptop. Its a very annoying but usually these solution fixes it http://mzl.la/Mqh7m3.

armophob
armophob Tompon'ny fanontaniana
more options

Thanks, That is not the first time I had to do that. I had just forgotten the process. I need to write these things down. Every time there is an update I have do go through these procedures.

armophob
armophob Tompon'ny fanontaniana
more options

Nope the trouble is back again.

"The Update could not be installed (patch apply failed)"

Shalom Angelo
Shalom Angelo
more options

What version of windows are you using? Also Check if you have full permission and check this:

Software that can cause updates to fail Other installed applications can disrupt the update process and cause the Software Update Failed error. See this forum topic for other causes and solutions.

Logitech QuickCam Spybot S&D TeaTimer

Other running programs that may interfere with the update process include:

Virus scanners, including Comodo Antivirus NOD32 AntiVirus and AVG AntiVirus Anti-spyware programs, including SpySweeper and Spyware Blaster Aqua Dock Gadwin Printscreen Azureus Vuze

Novain'i Shalom Angelo t@

armophob
armophob Tompon'ny fanontaniana
more options

I am running XP and I do have Norton Antivirus running. I have found a temporary fix for now. I just selected the "do not check for updates" box. Even checking the "ask me before updates" does it.

I will wait for FF19 to go mainstream and then manually load it and give it a shot then. I have spent too much of my life fixing a "new and better" version. :)