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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Certificate Error when Trying to Install any Add-Ons

  • 6 valiny
  • 14 manana an'ity olana ity
  • 32 views
  • Valiny farany nomen'i philipp

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I am unable to install any extensions since going to version 13. Ive tried just about everything. Safe mode, uninstall, reinstall, deleting my profile etc. Each time all I get is a certificate error. Even if I go to the Mozilla add-ons site its blocked by a certificate error.

Using the portable version of Firefox does the same thing. Has anyone ever seen this before?

Here is an example of what I see.

http://i46.tinypic.com/2l9oa4w.png

I am unable to install any extensions since going to version 13. Ive tried just about everything. Safe mode, uninstall, reinstall, deleting my profile etc. Each time all I get is a certificate error. Even if I go to the Mozilla add-ons site its blocked by a certificate error. Using the portable version of Firefox does the same thing. Has anyone ever seen this before? Here is an example of what I see. http://i46.tinypic.com/2l9oa4w.png

Vahaolana nofidina

ok, other eset users have reported similar issues - disable ssl scanning as it is described here: https://support.mozilla.org/de/questions/790114#answer-339989

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (6)

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hello trooper27, which error code is shown when you click on technical details & what kind of security software are you using on your system?

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Hi,

I guess the picture did not work. The error I get is: This Connection is Untrusted, services.addons.mozilla.org. At the bottom it states: Technical Details

       services.addons.mozilla.org uses an invalid security certificate.

The certificate is not trusted because no issuer chain was provided.

(Error code: sec_error_unknown_issuer)

I am using Eset Smart Security. 5.2.9.1 and Webroot Secure Anywhere version 8.0.1.193

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Vahaolana Nofidina

ok, other eset users have reported similar issues - disable ssl scanning as it is described here: https://support.mozilla.org/de/questions/790114#answer-339989

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I get the same error message going here.

https://addons.mozilla.org/

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You're awesome! Thanks so much. Did not think it was Eset but sure enough it is! Cheers and thanks again!!!

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you're very welcome!