Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

New download location listed twice in folder path

  • 2 valiny
  • 6 manana an'ity olana ity
  • 10 views
  • Valiny farany nomen'i firefoxy12

more options

If I try changing the download folder or save files to location, it places the folder I choose twice in the folder path. For example if I choose the desktop, it will put the folder path as "C:\Users\PC\Desktop\Desktop".

I have tried it after disabling add-ons, running it in safe mode, resetting preferences, deleting the perf file, and even reinstalling firefox without saving preference files, but it still doesn't work. It happened after I upgraded to Firefox 9.0, but I have uninstalled and reinstalled clean updates since then.

Please help me because I want to be able to save my files to the Desktop automatically. Thanks! :D

If I try changing the download folder or save files to location, it places the folder I choose twice in the folder path. For example if I choose the desktop, it will put the folder path as "C:\Users\PC\Desktop\Desktop". I have tried it after disabling add-ons, running it in safe mode, resetting preferences, deleting the perf file, and even reinstalling firefox without saving preference files, but it still doesn't work. It happened after I upgraded to Firefox 9.0, but I have uninstalled and reinstalled clean updates since then. Please help me because I want to be able to save my files to the Desktop automatically. Thanks! :D

All Replies (2)

more options

Hi firefoxy12,

You should try the steps in How to fix preferences that won't save. It could be that Firefox is having trouble writing to the pref.js file.

You could also try starting Firefox in Diagnose Firefox issues using Troubleshoot Mode or Creating a new profile.

Hopefully this helps!

more options

I did try safe mode but I will definitely try the steps listed on the link you posted. Thanks!