Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 2 valiny
  • 2 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i cstroupe

more options

Firefox is crashing on start-up unless I am in Safe Mode. I have updated and reinstalled Firefox a number of times. Included here is the most recent crash ID and Troubleshooting information.

Firefox is crashing on start-up unless I am in Safe Mode. I have updated and reinstalled Firefox a number of times. Included here is the most recent crash ID and Troubleshooting information.

Vahaolana nofidina

Hey cstroupe,

If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. You should be able to enable each add-on one by one until you figure out what is causing the crash.

Hopefully this helps!

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Hey cstroupe,

If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems. You should be able to enable each add-on one by one until you figure out what is causing the crash.

Hopefully this helps!

more options

Thanks, Matt_G