Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

tabs and anything in top 1 inch of screen won'd click open.

  • 3 valiny
  • 28 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i Mozillauser24

HillMD
HillMD
more options

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

only on firefox .... I cannot open the tabs at top or close them. On my mail I cannot open any of the apps. like inbox. And on facebook cannot open anything like contacts or messages. Seems like the top 2 inches of the screen is dead. Cursor moves all over, address bar works but can't click on anything in that small important area.

All Replies (3)

Mozillauser24
Mozillauser24
more options

I think that is the problem I have as well. I just expressed it a different way.

If I click on the works under MOXILLA HELP nothing happens if I am in Mozilla. It works in Explorer. I am using Explorer at the moment.

Mozillauser24

the-edmeister
the-edmeister
  • Moderator
more options

The Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Mozillauser24
Mozillauser24
more options

Dear the-edmeister,

I have followed the article you refer to above and I have disabled all extensions but "McAfee SiteAdvisor 3.4.0". I only had three anyway, one of which was Babylon.

I have restarted Mozilla and tested the e-mail in Yahoo.co.uk. It works. I have not bothered to test three extensions I disabled. Do I really need them?

Kind regards,

Mozillauser24.