Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

browser issues

more options

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous tabs from the last time ) 2- the browser keeps login me out from all my profiles and pages from different web-sites such as Facebook google Instagram and all the others logged profiles ...)

every start i have to log in to every single profile of my web sites and pages ...

hello support i have a issues with Firefox browser five or six months ago, which are 1 - the browser keeps resetting the tabs every restart ( i won't find my previous tabs from the last time ) 2- the browser keeps login me out from all my profiles and pages from different web-sites such as Facebook google Instagram and all the others logged profiles ...) every start i have to log in to every single profile of my web sites and pages ...

All Replies (1)

more options

Is your Firefox set to clear history when you close it? Here's where to check on that:

Open the Settings page (menu button > Settings) and click Privacy & Security in the left column.

Scroll down to the History section. There are three main options:

  • Firefox will: Remember history
  • Firefox will: Never remember history => this would definitely cause your problems
  • Firefox will: Use custom settings for history => we need to review the settings

With Custom Settings shown:

[_] Always use private browsing mode => must NOT be checked if you want to restore your previous session

[X] Remember browsing and download history => must be checked if you want to restore your previous session

[?] Remember search and form history => does not affect this issue

[?] Clear history when Firefox closes => if you enable this, we need to review the detailed settings:

- History => do not clear if you want to restore your session - Cookies and site data => do not clear if you want to stay signed in to sites - Temporary cached files and pages => any setting is okay - Site settings => do not clear

Did you notice any problem settings?

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.