We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Websites display closed closed captioning even though the videos have that option.

  • 5 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i zeroknight

more options

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.

So I am watching a video for a class and that video player has its own closed captioning and when I am watching the video there is a different closed captioning appearing over the video even though it is not the one from the video player. I attached an image of what I see.
Sarin'efijery napaingotra

All Replies (5)

more options

What happens if you click the CC button to toggle the closed caption feature ?

more options

cor-el said

What happens if you click the CC button to toggle the closed caption feature ?

Toggling it just turns on and off the top closed captioning that is provided by the site, I can't figure out how to turn the lower one off.

more options

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

more options

cor-el said

Are you sure that the remaining caption text isn't coming from the website (i.e. part of the video) if that doesn't react to clicking this button what would suggest that you toggle the Firefox vtt feature  ?

I tried the same website in Chrome and it does not have the same issue.

more options

Do you see closed captions if you open the video in Picture-in-Picture?