We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird won't update folders until I click on them

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i chris376

more options

I use Thunderbird with four email accounts over three differerent providers. Despite setting them all to "Check for new messages every 5 minutes" under Account Settings > Server Settings, each folder only checks for new mail when I click on them. Is there a setting I am missing? Any help appreciated.


   Name: Thunderbird
   Version: 78.9.0
   Build ID: 20210322094744
   Distribution ID:
I use Thunderbird with four email accounts over three differerent providers. Despite setting them all to "Check for new messages every 5 minutes" under Account Settings > Server Settings, each folder only checks for new mail when I click on them. Is there a setting I am missing? Any help appreciated. Name: Thunderbird Version: 78.9.0 Build ID: 20210322094744 Distribution ID:

Vahaolana nofidina

Gmail accounts, with All Mail, are usually set up to not subscribe to that folder (see All Mail section here). Inbox doesn't have that setting since it is checked according to the settings in Server Settings in Tools/Account Settings. With IMAP accounts, the Server Settings may not be relevant, as the Inbox is checked (synced) only when it is selected, and the rest of the time mail is downloaded only when it arrives at the server (the server supports IDLE), i.e. mail is not checked for new every N minutes.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

Some folders won't check for new mail unless you check the box 'When getting new messages...' in the folder right-click menu, Properties.

more options

Thanks for your reply sfhowes. Two of my email accounts have "All Mail" folders which have the option you mention under Properties, however the other two only have the "Inbox" folder which doesn't.

more options

Vahaolana Nofidina

Gmail accounts, with All Mail, are usually set up to not subscribe to that folder (see All Mail section here). Inbox doesn't have that setting since it is checked according to the settings in Server Settings in Tools/Account Settings. With IMAP accounts, the Server Settings may not be relevant, as the Inbox is checked (synced) only when it is selected, and the rest of the time mail is downloaded only when it arrives at the server (the server supports IDLE), i.e. mail is not checked for new every N minutes.

more options

Thanks for all your help!