We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird

  • 3 valiny
  • 1 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i Toad-Hall

more options

Hi.... I had Thunderbird 62 version. We have exchange 2013 consists of 4 servers: 2 transports, and backend and frontend. We got a problem after our Thunderbird was updated to last 78 version. Now we can not resieve and send emails ....

Hi.... I had Thunderbird 62 version. We have exchange 2013 consists of 4 servers: 2 transports, and backend and frontend. We got a problem after our Thunderbird was updated to last 78 version. Now we can not resieve and send emails ....

Vahaolana nofidina

Good to hear all is now ok. Could you please select my previous comment as a 'Chosen solution' so this helps others when searching for help.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

more options

One of the major changes in update to 78 was the minimum TLS level that is set as default. https://www.thunderbird.net/en-US/thunderbird/78.0/releasenotes/ If your server is not using the up to date TLS protocols then this will stop connection to and from server.

Please try the information at the following link to reset the minimum to same as used in versions prior to 78 and then restart Thunderbird. https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-receive-or-send-email-messages

Image as guide to find 'Config Editor' using 'search' in Options

Alternative - do not use search - select 'General' in left pane and scroll all the way down to the bottom.

Novain'i Toad-Hall t@

more options

Оk. Thank you very much. Now It works correctly.

more options

Vahaolana Nofidina

Good to hear all is now ok. Could you please select my previous comment as a 'Chosen solution' so this helps others when searching for help.